Effective Date: April 2026
At SHINIONI, we are committed to protecting your privacy. This Privacy Policy explains how KAMI HOLDINGS LIMITED (“we,” “us,” or “our”) collects, uses, and shares information about you when you visit shinioni.com.
1. Information We Collect
We collect information that you provide directly to us:
Personal Details: Name, email address, phone number, and shipping/billing addresses.
Order Information: Details about the products you purchase.
Payment Information: We do not store or process your full payment card details directly on our servers. All transactions are securely handled through fully compliant, licensed third-party payment gateways and processors. These processors strictly adhere to the Payment Card Industry Data Security Standard (PCI-DSS) to ensure your financial information remains fully protected.
2. How We Use Your Information
We use the collected information to:
Process and fulfill your orders.
Communicate with you regarding your purchase or customer service inquiries.
Improve our website performance and user experience.
Comply with legal obligations (e.g., tax and customs regulations).
3. Data Sharing and Third Parties
We only share your data with essential service providers and within our operational structure, such as:
Payment Gateways & Financial Institutions: We share necessary transaction data with our licensed payment processors and merchant bank acquirers solely to authorize, process, and complete your secure transactions.
Shipping Partners: To deliver your handcrafted products from our production facilities or distribution hubs to your doorstep.
Operational Structure: SHINIONI is a brand owned and managed by KAMI HOLDINGS LIMITED. Order fulfillment, manufacturing, and handcrafted production are executed through our dedicated, wholly-owned manufacturing facility, HAIRHOUSE 2012 LLC (Georgia). Customer data is strictly used within this internal structure solely to process, craft, and ship your custom orders.
4. Cookies and Analytics
Our website uses cookies to enhance your browsing experience. These help us remember your preferences and analyze website traffic. You can disable cookies in your browser settings if you wish.
5. Your Rights
Depending on your location (such as the EU/GDPR or Hong Kong PDPO), you have the right to:
Access the personal data we hold about you.
Request the correction or deletion of your data.
Opt-out of marketing communications at any time.
6. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
8. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: info@shinioni.com
Office Address: Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy, Central, Hong Kong S.A.R
